Terms of service
Terms of Service – Mardana
Welcome to Mardana. By shopping with us, you agree to the following terms that ensure a safe and seamless experience for everyone.
1. General
By accessing or purchasing from www.mardana.store, you agree to follow our policies and terms. These terms may be updated to improve your experience, and we recommend reviewing them periodically.
2. Products & Orders
We strive to provide detailed and accurate descriptions of all our products.
Once an order is placed, you'll receive confirmation via email or WhatsApp.
If something is unavailable after your order, our team will contact you with the best available solution.
3. Pricing & Payments
All prices are listed in PKR and include applicable taxes.
We offer secure payment methods including Cash on Delivery (COD) and bank transfers.
Discounts and offers may be updated from time to time to serve you better.
4. Returns & Exchanges
We accept returns within 15 days of delivery. Products must be in original, unstitched condition.
Please see our Returns & Refund Policy for full details.
5. Shipping
We offer nationwide delivery through trusted courier partners.
Estimated delivery time is communicated at checkout and through order confirmation.
For more, visit our Shipping Policy.
6. Intellectual Property
All content on this website, including images, text, logos, and design, is owned by Mardana and protected under copyright law.
Any use or reproduction without written permission is not allowed.
7. Privacy
We respect your data and privacy. For full details on how we handle personal information, see our Privacy Policy.
8. Contact Us
For any questions, support, or feedback, feel free to reach out:
📧 Email: contact.mardana@gmail.com
📱 WhatsApp: +92 310 7808090